The latest product updates simplify the software usage and provide global scalability of the product. One of XMReality's core strategies, "Simplicity", has been applied to latest updates and has taken the solution to the next level.
"We are constantly striving to lower the thresholds for using remote guidance, and ease-of-use is a very important aspect of this. I'm very happy with the improvements we have made in the Q2-release and believe these will help us further grow our user-base." - Per Unell, CTO XMReality.
The Web Guide Station is a fully web-based solution i.e., runs in a web browser without the need to download any software. This has now been extended with several features that enables users to record & capture images and add contacts to ongoing calls. XMReality has also added the ability for users to see their own call log within the Web Guide Station.
The newly improved mobile application interface simplifies the navigation within the application and is developed based on user behavior.
The latest product update also includes the possibility to show and guide on recordings when using the solution from a mobile application. This improves the guidance experience for the expert within ongoing calls.
The Federated Login support provides customers with accessibility and scalability when connecting their existing Active Directory.
Additionally, XMReality has added 5 new languages; Czech, Danish, Finnish, Polish and Romanian and now supports 16 languages in total. The combination of guidance features and multiple languages help customers and partners to bridge language barriers and become even more efficient in expanding into their markets.